Twin is a development through trade NGO working with 33 producer organisations representing 300,000 coffee, cocoa and nut smallholder in 17 countries across Latin America, Africa and Asia. Our wholly owned coffee and cocoa trading company - Twin Trading, works to access value-added markets for our producer partners and offers quality products with development impact.

We unlock the power of trade to strengthen producer organisations and delivery social justice, economic development and environmental sustainability for small farmers. We are engaged throughout the value change to balance producer support with creating market demand, building partnerships that deliver sustainable, scalable and meaningful change.

Twin's Current Job Vacancies

Senior Programme Manager - Cocoa & Nuts


Twin is an international NGO delivering development though trade in partnership with businesses and 54 producer organisations representing 400,000 coffee, cocoa and nut smallholder in 17 countries. Our trading company, Twin Trading, works to access value-added markets for our producer partners and offers quality coffee and cocoa with development impact. Twin also works with sister company Liberation Foods to support nuts producer organisations in accessing markets.

We unlock the power of trade to strengthen producer organisations and deliver social justice, economic development and environmental sustainability for small farmers. We are engaged throughout the value chain to balance producer support with creating market demand, building partnerships that deliver sustainable, scalable and meaningful change.

Main purpose of the job:

The job is part of the Producer Partnership Programmes (PPP) team and supervises cocoa and nuts programme execution.

This includes providing strategic leadership on Twin’s work mainly in cocoa (to a lesser extent in nuts) and generating and managing resources for effective delivery of projects with producer partners. Growing the cocoa programme has been identified as a strategic priority for Twin and the post-holder will lead that scale-up, involving:

  • Identifying and securing new sources of funding to ensure continuation of existing projects and develop new ones.
  • Collaborating with the Cocoa Marketer to shape and implement Twin’s marketing strategy for cocoa.
  • Building project and trading relationships with new producer partners in line with programme and marketing strategies.
  • Maintaining relationships with existing core partners (producers, donors and private sector partners) through effective project management.
  • Together with the Head of Programmes, developing a resourcing strategy for Twin’s cocoa (and nuts) work going forward.

Position in the organisation:

  • Reports to: Head of Programmes.
  • Manages: Programme Manager and Programme Support Officer (London based).
  • Works closely with the Cocoa Marketer (part time) on the trading side.
  • Receives support from: other members of the PPP team.

Dimensions & limits of authority:

  • Supervision of Cocoa and nuts budget (~£1m a year).
  • Contribute to cocoa and nuts strategy review (as required).
  • Develop and maintain relationship with existing or new donors within agreed parameters.
  • Direct responsibility for the management of assigned projects.
  • Staff management: as above.

Key responsibilities and accountabilitites:

Project Management

  • Ensures projects are delivered effectively through the entire cycle from development and submission to execution, monitoring and reporting, through both direct intervention and supervision of programme support officer and associates.
  • Responsible for the cocoa and nuts programme budget.
  • Manages relationships with key donors and key customers.
  • Responsible for strengthening relationship with Marketing and Trading team (specifically the Cocoa Marketer) in implementation of the cocoa projects.


  • Contribute to review of cocoa and nuts strategies.
  • Ensure alignment with Regional Manager for the Africa programme.
  • Ensures that cocoa and nuts projects are implemented in line with Twin’s holistic approach and Theory of change (governance, business basics, quality and value addition, sustainable production, gender justice and access to markets).

Business Development

  • Oversees fundraising strategy for cocoa and nuts, including identification of new funding opportunities and development and submission of proposals.
  • Demonstrates business case to secure donor & private sector investment.
  • Responsible for establishing relationships with new programme partners, donors and private sector companies.

Learning and innovation

  • Ensures all cocoa and nut project activities are properly monitored and reviewed.
  • Promotes effective learning within Twin; ensures learning and innovation is documented and disseminated to improve practice and policy.
  • Works collaboratively with the coffee project team to ensure cross-project learning and consistency of approach.

Internal Management

  • Responsible for management of Programme Manager and Programme Support Officer for cocoa and nuts.
  • Responsible for setting annual objectives for Programme Manager and Programme Support Officer.
  • Responsible of managing tasks of associates lined to the programmes under her/his responsibility.


  • Represent Twin in fora and events.
  • Support internal communication within Twin and provide information for website updates and other external communication purposes.
  • Any other reasonable duty as may be assigned that is consistent with the nature of the job and its level of responsibility.

Person specification:

Qualifications and experience

  • A minimum of a Master’s degree in international development or related subject.
  • At least four years’ experience in planning, designing and delivering overseas development projects with local partners in a rural/agriculture setting.
  • Demonstrated experience in donor relationship development and securing new funding (both institutional grants and private sector finance).
  • Experience in managing the performance of staff and consultants, including at a distance.
  • Experience in working on value change and market systems development approaches, preferably in cocoa or/and nuts.
  • Experience in managing the performance of staff and consultants, including at a distance.


  • To think strategically and provide leadership for multi-dimensional programmes.
  • To network and develop new partnerships with a variety of organisations, including donors, private sector, research institutions and service delivery.
  • To lead the design and coordinate the delivery of business and organisational capacity building programmes with local partners.
  • To work confidently with financial information, preparing and analysing budgets, accounts and financial statements.
  • To communicate effectively in both verbal and written forms with a variety of stakeholders, but particularly including donors, private sector and farmers.
  • Fluency in English and working knowledge of French and and/or Spanish (desirable).
  • Ability and willingness to travel overseas up to four times in the duration of the contract.


  • Of smallholder agricultural and producer organizations.
  • Of the donor environment for agricultural development and marketing programmes.
  • Of cocoa and/or nuts production and marketing (desirable).


Hours of work: 3 days a week (21 hours per week) with possible extension to 4 days.

Location: Central London with frequent travel.

Salary band:  £38,306 to £42,500.

Contract conditions: permanent contract (6 months’ probation).

Holiday allowance: 15 days (pro rata equivalent to 25 days per year)- plus bank holidays and other statutory holidays.


Send your application to indicating the job title in the subject by 9:00 am on 13th March 2018.  Interviews to be held w/c 19th March.

Applications should include a cover letter explaining your suitability for the job and a recent CV.

Download this role's description and specification here

Cocoa Marketing Associate


Twin has a strategic objective to scale up its work in cocoa to a similar level to that of its coffee. This implies not only expanding technical assistance to producer organisations in origin countries but also developing our presence in the cocoa market, both in terms of direct trading as well as offering marketing services.  Over the last 3 years, Twin has grown its cocoa technical assistance from a single-country programme (in Ghana) to a multi-country programme working across Africa. There is also the potential for Twin to capitalise on its relationships with coffee producer partners in Latin America and Africa who are looking for new markets for their members’ cocoa. 

Twin Trading’s cocoa market involvement is currently limited to the procurement of up to 5 containers of beans per year from Sierra Leone for a select number of clients.

With newly established high-profile buyer relationships, Twin is on its way to becoming an organisation that both cocoa buyers, POs, and donors will wish to work with in the long term. To achieve this goal we need to continue to build our organisational knowledge of cocoa quality and terms of trade, and to expand both our origin and buyer portfolios. This involves maintaining existing warm buyer leads, as well as identifying and developing relationships with more potential customers, particularly in Europe, who share our commitment to high quality, certified cocoa with a strong producer story. It will likely also include developing and executing a strategy to offer cocoa micro-lots to the smaller craft and “story-led” chocolate companies in the UK and Europe.

Main purpose of the job:

  • To promote and market cocoa already available through Twin projects and existing producer partner relationships to buyers in the UK, Europe and US (current origins are Uganda, Sierra Leone, Ghana and Peru)

Who are you going to be working with?

  • Twin Head of Marketing (Line Manager)
  • Twin Deputy Head of Trading
  • Twin Senior Project Manager for Cocoa
  • Other Twin Associates (for Sierra Leone & Uganda projects and communications)

Areas of responsibility:

  • Continually review and update Twin’s cocoa marketing strategy, including more detailed identification of prospective customers in the UK, Europe and US.  Produce detailed and summary-level strategy documents that can be shared with the Twin Board and other partners.
  • For Sierra Leone and Uganda, develop origin-specific marketing strategies and lead on implementation, to include (but not limited to):
  1. Approaching and nurturing relationships with (prospective) buyers
  2. Working with Twin’s marketing and communications associate to develop marketing materials
  3. Coordination of quality testing & profile development (done through external partners)
  4. Sample management and distribution
  5. Coordination of presence at trade fairs and exhibitions
  6. Organisation and accompaniment of buyer visits to origin
  7. Working with the trading team to draw up costings and make offers for cocoa sold through Twin Trading
  • For new origins (potentially Liberia and DRC and others to be identified), work with the Cocoa team to develop proposals for funding to ensure appropriate marketing components are adequately covered; once new origins are on-line, develop origin-specific marketing strategies as per point 2 above.
  • If appropriate and dependent on 1 above, explore the potential for Twin to get involved in the supply of semi-finished cocoa products from project origins through developing a relationship with a like-minded primary processor.
  • As required, provide training and support to Twin’s cocoa producer partners on marketing and trading, for example:
  1. Providing regular information on global market and pricing trends.
  2. Advising and collaborating on development and execution of marketing strategies, including annual cycle of review, planning and monitoring.
  3. Advising and training on quality and sensory analysis and control.
  4. Advising and training on price risk management strategies.


February 2018 for 6 months, with potential to continue depending on funding.


Hours: 4-5 days/month average (negotiable)

Location: ideally Twin office but negotiable; but must be able to visit the London office at least once per month (NB if not based in London travel costs may not be covered); travel within UK & Europe to visit buyers and to Africa and Latin America to visit producers (for which costs will be covered)

Contract conditions: associate contract; rate depending on experience. 

Person specification:

  1. A demonstrable commitment to Twin’s values and mission.
  2. Knowledge and experience of international chocolate markets, especially the premium and craft sectors; knowledge of the bean-to-bar value addition process and cocoa manufacturing landscape.
  3. Familiarity with key players in cocoa trade and manufacture, especially in the target market segments: craft makers, specialty importers, and mainstream premium (e.g., ethical trade labels); a network of industry contacts preferable.
  4. Demonstrable facility with the sales and marketing function, ideally in premium/luxury commodities but can also be for related goods/services.
  5. Knowledge and experience of the raw cocoa market (beans): terms of trade (contracts), futures markets, pricing.
  6. Knowledge and experience of the cocoa bean processing and semi processed cocoa sectors
  7. Cocoa quality and sensory analysis experience.
  8. Knowledge of sustainable certification schemes (Fairtrade, Rainforest Alliance, UTZ; proposed international sustainable cocoa standards from CEN/ISO)
  9. Ability to work both independently and as part of a dispersed team.
  10. Fluency in English essential; knowledge of French and/or Spanish desirable.
  11. Ability and willingness to travel regularly overseas.


Send your most recent CV and Cover Letter to by 09:00 GMT on Wednesday 17th January 2018. Please indicate the job title in the email subject.

To download the Terms of Reference please click here

Other pro bono work

We welcome support from experts or professionals looking to share or develop their experience in fair trade and development. 

We would also welcome help from communications and marketing professionals in developing our organisation’s profile and those of our members.

If you would like to donate your time and expertise to Twin pro bono please get in touch.